Service Policy

Workshopbuy is proud on the after service we provide within 24 hrs.

Service Mailbox: service@workshopbuy.com


Product Installation/Operation

In your service call, please make sure the following information is submitted:

1. Your Invoice Number

2. Product Model

3. The problem you are facing


After sales Service

To help us quickly understand the problem and provide solution, in your service call, please make sure the following information is submitted:

1. Your Invoice Number

2. Product Model

3. Problem description

3.1 The procedure you use the product, 

3.2 When the problem arise,

3.3 Screen capture(if there's a software for the product) or picture to help us understand what happened.